Department store operator Macy’s Inc said that processing of payments with some credit and gift cards was taking longer than usual in its stores on Black Friday, the traditional start of the key holiday shopping season.
Relatively few early-morning shoppers turned out on Black Friday to mark the start of the U.S. holiday shopping season, as more people shopped online and the traditional rush was split by stores opening the night before.
Shoppers splurged more than $1.52 billion online by Thanksgiving evening, up 16.8% over last year, and more bargain hunters turned up at stores this year as retailers opened their doors early on the eve of Black Friday.
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Vendors who work with the retailers and consultants who advise big department stores say this year chains are much slower in placing new orders for the holidays, as they deal with declining foot traffic.